Business Development Manager – Client Acquisition Focus

Scope of Work 

1. Client Acquisition & Business Development 
   • Leverage existing client relationships and personal network to generate new business opportunities.
   • Identify and pursue high-potential leads within target industries and market segments.
   • Develop and execute strategic outreach plans through calls, referrals, email campaigns, and networking events.
   • Prepare and deliver compelling business proposals and presentations tailored to client needs.
   • Build a robust and continuously growing sales pipeline with clear conversion goals.
2. Sales Strategy & Revenue Generation 
   • Meet and exceed assigned sales targets and revenue objectives consistently.
   • Develop account strategies that align with the company’s business goals and market focus.
   • Collaborate with internal teams, including pre-sales and product specialists, to tailor and position winning solutions.
   • Drive contract negotiations, close deals, and ensure seamless onboarding of new clients.
3. Client Relationship Management
   • Serve as the primary point of contact for newly acquired clients during onboarding and early engagement stages.
   • Build and nurture long-term relationships with key accounts to ensure retention and account growth.
   • Conduct regular check-ins, business reviews, and satisfaction surveys to identify cross-selling or upselling opportunities.
4. Market Intelligence & Positioning 
   • Provide strategic input to the management team based on client feedback and market intelligence.
   • Position the company as a trusted advisor by demonstrating in-depth knowledge of client challenges and how our solutions address them.
5. Collaboration & Internal
   • Coordinate with project delivery, product, and support teams to ensure a seamless transition from prospect to client.
   • Share insights and lessons learned with peers and leadership to improve sales strategies.
6. Reporting & Performance Tracking 
   • Maintain accurate and up-to-date records of sales activities, client meetings, and deal progress using CRM tools.
   • Report regularly on sales performance, pipeline health, and market trends to the Chief Commercial Officer.
   • Forecast revenue and provide input into strategic planning and resource allocation.
7. Client Engagement During Delivery Phase 
   • Maintain active involvement during the project delivery phase to ensure commercial commitments, timelines, and client expectations are aligned.
   • Monitor delivery progress and collaborate with the project team to ensure contractual obligations and service levels are being met.
   • Support contract management, including variations, renewals, billing milestones, and ensuring all commercial terms are adhered to.
   • Act as the escalation point for client concerns related to commercial scope or delivery commitments.
   • Provide regular internal updates on delivery-related risks that may impact client satisfaction or revenue realization.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Minimum 5 years of experience in a client-facing sales role such as Business Development Manager, Account Manager, or Sales Executive.
• Proven ability to bring in new business through an established client base or professional network.
• Strong understanding of B2B sales principles, deal cycles, and client acquisition strategies.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain long-term relationships with clients and stakeholders.
• Strategic thinker with strong analytical and problem-solving skills.
• Self-motivated and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Well-organized with attention to detail and the ability to manage multiple accounts and priorities effectively.
• Results-driven, with a demonstrated track record of consistently achieving or surpassing sales targets.

Working Conditions

• Occasional travel to client locations, industry events, or networking engagements may be required.
• Flexibility to work outside standard business hours when necessary to accommodate client schedules or business opportunities.